Toyota Nigeria Workshop Isolo Clinches ‘Workshop of the Year’ at 2025 NAJA Awards

Excellence, consistency, and technical mastery took centre stage as Toyota Nigeria Limited (TNL) Workshop, Isolo, Lqgos emerged as the ‘Workshop of the Year’ at the prestigious 2025 Nigeria Auto Journalists Association (NAJA) Awards, held amid industry leaders, regulators, and automotive professionals inside the Oriental Hotel, Victoria Island, Lagos.

The honour underscores Toyota Nigeria’s unwavering commitment to after-sales excellence and its leadership role in setting benchmarks for automotive service delivery in Nigeria.

A Benchmark for Professional Excellence

The Isolo workshop stood out among several highly competitive entries, earning the nod of NAJA’s seasoned jury for its exceptional service quality, cutting-edge diagnostic capability, customer satisfaction ratings, safety standards, and adherence to global Toyota service protocols.

Over the years, the facility has become a reference point for professionalism, efficiency, and reliability qualities that resonate strongly with Toyota vehicle owners across Lagos and beyond.

The Isolo workshop is described as “a model of what modern automotive service centres should represent in Nigeria technically competent, customer-focused, safety-driven, and future-ready”.

Driving Trust Through After-Sales Excellence:

At a time when vehicle owners increasingly prioritise dependable after-sales support, Toyota Nigeria’s Isolo workshop has continued to raise the bar. From routine maintenance to complex diagnostics and repairs, the facility combines state-of-the-art equipment, factory-trained technicians, and strict quality control processes to deliver world-class service.

Customers benefit from genuine Toyota parts, transparent service procedures, and a customer-centric environment that reinforces Toyota’s long-standing reputation for durability and peace of mind.

Investment in People, Process and Technology:

Industry observers attribute the workshop’s success to Toyota Nigeria’s strategic investments in continuous technician training, digital service systems, and modern workshop infrastructure.

These investments ensure that the Isolo facility remains aligned with evolving vehicle technologies, including hybrid systems and advanced electronics.

The workshop has also distinguished itself through its commitment to safety and environmental responsibility, implementing best practices in waste management, workplace safety, and energy efficiency.

Recognition That Reflects a Broader Vision:

Receiving the award on behalf of Toyota Nigeria, Sunday Okeowo, Marketing Manager, Toyota Nigeria Ltd expressed gratitude to NAJA for the recognition, dedicating the honour to the workshop’s technicians, engineers, service advisors, and support staff.

According to him, “This award is a testament to our people, their discipline, professionalism, and passion for excellence. At Toyota Nigeria, after-sales service is not an add-on; it is a core pillar of our promise to customers”.

Strengthening Toyota’s Leadership in Nigeria

The ‘Workshop of the Year’ accolade further consolidates Toyota Nigeria’s position as a market leader not only in vehicle sales, but in after-sales support, a critical factor in customer loyalty and brand trust.
As Nigeria’s automotive industry continues to evolve, awards such as this highlight the importance of strong service ecosystems in sustaining vehicle performance, safety, and value over time.

With this latest recognition, Toyota Nigeria Workshop Isolo has set a gold standard for workshops nationwide demonstrating that excellence in after-sales service is achievable through vision, investment, and an uncompromising commitment to quality.

MIKE OCHONMA
EDITOR

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